Terms & Conditions

Document under legal review.

1. Identification

This website is owned by Dalifal – Distribuição de Produtos Alimentares, Lda., tax no. (NIPC) 501733990, registered at Estrada Nacional 111, 3025-496 S. Martinho de Árvore, Coimbra, Portugal, owner of the Neutura brand. Contact: apoio.clientes@neutura.pt · +351 239 951 231.

2. Use of the website

By using this website you accept these Terms & Conditions. Content is for information purposes and may change at any time without notice. You agree to use the website lawfully and not to disrupt its operation.

3. Purchases

This website does not sell directly. Online purchases are made on the ateti.eu store and are governed by that store's terms and conditions.

4. Product and recipe information

Product and recipe images are for illustration only. Always check the pack label for ingredients, allergens, preparation, storage and nutritional information, which takes precedence over the information on this website.

5. Intellectual property

The Neutura and Dalifal trademarks, logos, texts, photos, videos and other content on this website belong to Dalifal or to third parties who authorised their use. Reproduction, distribution or modification without prior written permission is prohibited.

6. External links

This website links to third-party sites (online store, social media, catalogues). Dalifal is not responsible for their content or policies.

7. Liability

Dalifal strives to keep information accurate and up to date but does not guarantee that the website is error-free or always available, and is not liable for damage resulting from its use, except where provided by law.

8. Alternative dispute resolution

In the event of a consumer dispute, consumers may refer to the Coimbra District Consumer Arbitration Centre (Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra). More information on the Portuguese Consumer Portal: www.consumidor.gov.pt.

Electronic Complaints Book: www.livroreclamacoes.pt.

9. Governing law

These terms are governed by Portuguese law.